iRostrum's Getting Started is a comprehensive 'How To' guide for everything you need to know about configuring your iRostrum auction platform and creating and running your auctions end to end. Follow the links below for step by step guides.

Your iRostrum Platform | Introduction *** Recommended for brand new iRostrum users ***

Auction Management | Introduction

Create a New Auction
Add Viewing Information
Auction Management FAQs
      Can I change the timings of an auction?

Lot Management | Introduction

Import Lots
      Preparing Lot Data for Import
      Importing the Lots CSV File
Add a Single Lot
Add Multiple Lots
Editing Lots
Bulk Upload Images
Add, Edit and Delete Individual Images
Schedule Lots
View Catalogue
Lot Management FAQs
      Can I format the cataloguing text?
      Can I delete or withdraw a lot?
      Can I add a lot after the auction has gone on preview?
      Can I export all my lot data?

Auctioneer Day & Bid Management | Introduction

Live Auctions - Auction Day
      Setting up the Live Stream
      Clerking a Live Auction
      Auctioneer View
Live Auctions - Bid Management
      Placing a bid on behalf of a client
      Withdrawing a client bid
Timed Auctions - Bid Management
      Placing a bid on behalf of a client
      Withdrawing a client bid
Auction Day & Bid Management FAQs

Post Auction Management | Introduction

Updating Hammer and Buyer Details
      Live Auctions
      Timed Auctions
Invoicing
      Setting Invoice Footers
      Bulk Generate Invoices
      Ad hoc Invoice Generation
      Publish Invoices
      Outputting Invoices
      Editing Invoices
      Convert Standard Invoice to an Export Invoice
      Adding a % Surcharge for Credit Card Payments
      Adding an Extra Charge to an Invoice
Online Payments & Payment Management
      Making Online Payments
      Managing Online Payments
      Managing Offline Payments
Post Auction Management FAQs
      Can I edit any other parts of an invoice?

Client Management | Introduction

Admin Adding a Client
Client Search
Client Details
      Updating Clients
      AML Client Verification
      Managing Roles
      Bidder History
            Active Bids
            Watched Lots
            Purchased Lots
            Historic Bids
            Invoices
      Change History
Client Management FAQs
      Can I change a client's password?
      Can I change a client's registered email address?
      Can I place a bid on behalf of a client?
      Can I withdraw a client bid?

Bidder Experience | Introduction

Register an Account
My Profile
      Change my Details, Email and Password
      View my Bids
      View my Favourite Lots
      View my Purchased Lots
      Access my Invoices
Bidding
      Place bids in a Timed Auction
      Place bids in a Live Auction
Notifications
Bidder Experience FAQs

Configuration & System Settings | Introduction

Portal Configure
      Company Information
      Auction Charges & Tax
      Instance Styling
      Instance Set-up
      Online Payments
Instance Configure
      Lot Categories
      Venues
      Document Templates
      Document Defaults
Configuration & System Settings FAQs
      Can I change or add more bid increments?
      Can I set up a Time Out function for end users for added security?

Tips & Tricks

Searching
Sorting Data
Exporting Data
Bulk Processing Lots
Navigation
Marketing Widget