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Empowering education through art: ONGD-FNEL’s charity auction success story

ONGD-FNEL - Case Study

Charity & Not-for-Profit | Single Seller

Client background

ONGD-FNEL is a Luxembourg-based non-profit organisation, founded in 1989 by the Luxembourg National Federation of Scouts and Guides. Their mission is to empower individuals—especially youth in Nepal—through education, cooperation, and sustainable development. Their work spans decades of impact, and their commitment to dignity and responsible citizenship remains central to everything they do.

In 2025, the organisation set out to launch a new fundraising initiative that reflected their creativity and values: a charity art auction featuring 60 original works, each created from identical sculptural blanks donated and reimagined by artists. The vision was to blend artistic expression, meaningful engagement, and international support for their educational programmes in Nepal.

Challenges & requirements

ONGD-FNEL approached iRostrum with a clear mission: to run a one-off charity auction that was not only professional and effective but true to their values as a non-profit focused on education and social responsibility. They were looking for:

  • A clear, customisable, friendly registration flow
  • Low technical overhead, fast launch capability, and pre-event
    test runs
  • A solution that didn’t force bidders to register a credit card
    upfront
  • Zero-rated tax handling, in line with Luxembourgish charity law
  • Support for multiple images per lot, to showcase the 3D nature of the donated artworks
  • Full control over bidder data, with GDPR compliance and custom legal links
  • A budget-friendly approach respecting their non-profit status
    Customisable email communication, especially after the auction closes
  • A partner who offered flexibility, trust, and responsiveness

The auction needed to be ready within a few weeks, and would run alongside a physical exhibition in a local shopping mall. Timing, professionalism, and ease-of-use were critical.

Solution

iRostrum provided ONGD-FNEL with a fully branded auction platform that met every requirement:

  • A custom white-label instance, with their own domain, logo, and branding — no mention of iRostrum
  • Bidders could register without a credit card, aligned to the request for post-auction invoicing
  • Zero VAT applied via a custom tax configuration, matching local charity rules
  • Multi-image support for each lot, helping showcase artworks from different angles
  • French as the primary system language, ensuring local accessibility
  • User-friendly admin tools to manage lots, bidders, invoicing, and post-sale activity
  • Built-in sniper prevention, email notifications, and auction reports
  • A dedicated pre-launch training session, plus the ability to run a test auction
  • Ongoing personal support, including weekend response times during the pre-auction window

The solution was priced affordably, reflecting ONGD-FNEL’s charitable status, and was delivered rapidly — in line with their exhibition launch plans.

Outcome

ONGD-FNEL successfully launched their first charity auction on time and on brand, with every element aligned to their values. The auction not only raised vital funds for ONGD-FNEL’s education programmes in Nepal—it also proved that a purpose-driven organisation can deliver a world-class digital auction experience without compromising its values, identity, or budget.

This collaboration shows that even a one-off charity event can be visually striking, professionally executed, and mission-aligned when powered by the right technology partner. iRostrum is proud to support organisations like ONGD-FNEL in turning creativity into meaningful impact.

“Can just recommend iRostrum — easy to use, perfect service, some
possibilities to change standard settings like auction steps, and the possibility to use personal mail to buyers after the auction was closed. Site easy to set up. Perfect support, extremely fast reaction even on Week-End. Front up training session before signing up for a contract.”

Claude Keiser, ONGD-FNEL

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